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Products are shipped by UPS couriers. Delivery time is 24-48 hours after the product purchased has been sent by That’s Amore artisan.

Packages are delivered from Monday to Friday, both in the morning and the afternoon.

The recipient may not request a specific day or time for delivery.

In the absence of the recipient, the courier will leave a notice.

Delivery will be attempted twice, after which the courier will attempt to contact the recipient. That’s Amore srls will not be held responsible for any failure by the courier. In the case of deliveries to receptions, That’s Amore srls will not be held responsible for the package arriving at the final recipient. At the time of That’s Amore Italian products delivery, the Client shall be required to check: that the number of packages delivered corresponds to the number shown on the shipment note; that the packaging is intact, not damaged, or wet or spoiled, including with reference to the materials used for sealing (adhesive custom tape).

Any damage to the packaging and/or product or any lack of correspondence in the number of packages or details, must be immediately notified by signing the receipt of goods, subject to control, and indicating the damage and possibly which of the packages (if delivery is multiple). All original packaging shall be kept. If a country does not appear among those listed, it means we currently do not ship in such country. In order to request the opening of That’s Amore store in your country, fill out the following form.

Shipping costs

Free shipping on all products.

Shipping times

That’s Amore Italian products delivery takes place within 24-48 hours the product has been sent by the artisan. Any delays in delivery may be caused by temporary failures in the courier service, by force majeure or in the event of public holidays. At the dispatch of the shipment you will be provided with a tracking code through which you will be able to know the status of your order.

Delivery times indicated by That’s Amore srls are merely indicative since each product is realized especially for you and your order.

In the case of different products, delivery with slip shipments shall not entitle the Client to refuse the delivery or request compensation or indemnity.